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Our Return / Cancellation Policy

Returns:

For the first 7 days from invoice date, you may return merchandise for a full Credit (excluding any shipping charges) or exchange. This will be done at the current value of the goods returned and can incur a 10% handling fee.

Returned or exchanged products must be in brand-new, mint condition. Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, and the blank warranty cards. Any merchandise missing the original serial number cannot be returned. The manufacturer's labeled packaging must be enclosed within an additional shipping carton. Please do not place stickers or shipping labels on the original manufacturer's package. Please ship your parcel back to SceltoBytes shipping prepaid and Insured. Sorry, Sceltobytes cannot accept COD deliveries.

We do not accept returns of software, film, paper, video once opened. We also cannot accept returns of batteries, ink cartridges, memory cards, disks, or any other consumable products or items which have been removed from the "blister-pack" packaging. In addition anything returned after 7 days from invoice date must be repaired by manufacturers' authorized service centers.

Please wait 5 days from date we received the package for us to process your return.

Our return address is:
Please use the "contact seller" link on the host site to communicate with us for these exclusively low prices.
With any purchase concluded our full details and backup service will be provided as normal.

All returns must have a supplied Return approval code included. This can be obtained by contacting us on the above details.

Please include a copy of the invoice and a short note stating reason for return, the Return approval code and state if you wish to exchange the product or a refund

If the above conditions are not met, SceltoBytes has the right to refuse the return or charge a restocking fee.

Cancellations:

If you would like to cancel your order, you can do so provided that the order has not yet entered the shipping process. If the item you want to cancel has already entered the shipping process, it cannot be canceled by you or by our customer service department. However, you can return the item for a refund. See above for our Return policy

Still Have Questions? Please Contact Us
Please use the "contact seller" link on the host site to communicate with us for these exclusively low prices.
With any purchase concluded our full details and backup service will be provided as normal.
Hours: Mon-Fri: 8:00-6:00

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